[Resolved]  Royaloak Furniture — Complaining about the poor quality of furniture we purchased

Address:

Bangalore, Karnataka, 560068

We had purchased a geneva sofa cum bed this year on january 26th. And it's leg broke down, it's not even been a year! And your customer care service is so pathetic. The shop from where we purchased are not owning it up neither are the cc people. Been 4 days and still no one has shown up to repair. And we are paying for the repair. Never going to visit this pathetic store again. Such a bad experience. Train your people to attend to the needs of customers, not to giggle on phone when someone is talking or registering their complaints.