[Resolved]  Royaloak Furniture — complaint id - 8307

Address:	560102
Website:	www.royaloakindia.com

Have been following with customer support, technicians but still the issue is not resolved, had a worst customer experience in my life.

Already raised on social media, mailing customer support on daily basis but no one is looking into the same. Already been 2 weeks now and technicians has visited multiple times but the issue of noise from a new bed is not resolved.

Technician / installation guy are just focussed on closing complaint while their focus should be customer satisfaction. Even customer support team doesn't replies, talked to mr. Prasad but no outcome no communication from royaloak team. Not sure what kind of customer support they are providing, when i am not asking for service for an old furniture, never happened that i have to follow up so much for a new item whether it is furniture on anything else with anyone.

Technician just provide a temporary solution and he is not able to solve the problem completely and has destroyed the purpose of sheesham bed by fitting dozens of more screws and still not solving the problem nor the purpose.