The office table received has several scratches, ply coming out everywhere, drawer fitting improper amd drawer is not opening. Raised complaint on the very first day n made 10-15 calls to customer care. They say you will get a call back and product will be replaced. But we never get any call. The same story repeats when we call them again. Showroom manager is least bothered. Customer care is rude amd disconnects the call while we are still speaking. Already lost huge business because unbale to open office.
Was this information helpful?
No (0)
Yes (0)
May 14, 2018
Complaint marked as Resolved
RoyalOak Furniture customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment