Royaloak Furniture — Damaged product delivered and no replacement till now

Ordered 6 seater dining table and it got delivered within 4 days. Installation took 4 days post this. While unboxing came to know that 1 chair has broken log, 2 chairs are shorter by 1 inch! compared to other chairs and are not matching with the dimensions mentioned on website.
Technician took pictures and book entry was made for replacement on the same day as per him to the warehouse.
I am writting this on 3rd day of complaint raised and still dont know the whereabouts, NO ONE HAS CONNECTED with me on this issue and no communication from any other channel.
Customer care number no one bothers to pick it up and forget about whatsapp!
reduculous management all over!!
if someone from this company is reading this please be ashamed of yourself and arrange for a call to me atleast.