Royaloak Furniture — damaged product delivered and no response from customer care | |||||
The 3 + 2 recliner sofa 72500/- was delivered on time. I was not at home when the installation happened. The person did not install the arm rests and put it under the sofa and also the lever was broke. And no response from customer care after repeated complaints. Feel cheated. The sofa springs are also making noise when we sit. Horrible experience Was this information helpful? | |||||
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RoyalOak Furniture customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Ordered aryan bar table n bar stool9order no [protected]) on 1/11/18.after folloeing up several times you delivered the product, when we checked the stool legs are bent and damaged.kindly revert, send a technician and replacethe stoll.
Reply
Hi
after seven days installation not done please cancel My order today call to customer care she told tomorrow how many days
dileepreddy
[protected]
[protected] order number
after seven days installation not done please cancel My order today call to customer care she told tomorrow how many days
dileepreddy
[protected]
[protected] order number
Dear am zameer from Hosur Tamil Nadu.I had ordered furniture my order no ROY0012367...1st no invoice send...2nd no order status from 1 week...3rd Customer care response 0...i just need refund.
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zameer fazulu's reply, Dec 20, 2018
Please deliver or refund my amount
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