Royaloak Furniture — Damaged product delivered - no redressal / response

Address:	Bangalore, Karnataka, 560043
Website:	www.royaloakindia.com

We need intevention of a consumer redressal agency / regulating body to keep a check on the mal practices of royaloak..
I am fed up talking to the brainless, shameless, uneducated, liar, unreasonable, arrogant so called customer care agents at royaloak who can not answer a simple question that why should a customer accept a second hand, damaged furniture for the full price i advance for new? Nor do they put me across to any sensible person to talk to. They arrogantly keep saying we will only service. Take it or get lost full stop. As if they are doing a favour to me by repairing a peice of crap thier masters have purchased and delivered. Thats the quality of character these agents bring at work.
@consumer complaints, do you have further escalating points to royaloak managment..??