Royaloak Furniture — Damaged Product from Royaloak

Address:

Hyderabad

My Order Number ROY00136677 ordered on 08-Jan-2022, dinning set has delivered on 11-Jan-2022, installed on 18-Jan-2022 (Royaloak assurance is 48 hours installation, but it never happened) and seen that entire set is damanged on same installation day which was seen by technician who visiited, worrest Furniture even seen even on roadside which was sent by the great Royaloak, took Royaloak Audi Sheesham Wood 4 Seater Dining Table Set, all the four chair's, two Table legs are Damaged/hard cracks visible clearly and can feel the damage, with full of Dust and some white spot marks seen with dull finishing not even polished before delivering to the customer, moreover telling that QC has been done, Regional Service Head took responsibility and told on 20-Jan-2022 that dinning set will replaced within 5 working days, then finally chairs picked on 26-Jan-2022 after 5 days and for Table telling that there is no space on truck, till today those chairs are not delivered back, and also told will replace Table also but not picked, Service Head promissed to replace within 5 days dinning set on 20-Jan-2022, even after 11 days telling that will polish/repair and deliver the same 4 chairs on 31-Jan-2022, but still nothing has been done, just telling all is well planned and team is going on working on it, all fake promisses by Royaoak Team members, Please dont buy any sought of furniture from Royaloak, this was an good experience with me.