Royaloak Furniture — Damaged Queen mattress RIPL-23371 and RIPL-25259

Address:

Banasavadi, Bangalore

The mattress is damaged and looks like the same is a used/second one. The form of the bed has come out to the side of the bed and the springs of the side of the bed are dislocated. The actual size of the bed is 10 inch but on the side of the bed it is 6 inch.

I reported this to the customer care of Royal Oak but they are closing the complaint stating that their service manager reported that the issue is resolved. Till date the issue is not resolved and nobody attended the complaint. Its a company of cheaters without having any ethics and integrity to its business. Never buy anything from this frauds. They loot money by giving used damaged items. They do not have any value for the hard earned money of the customers. We are suffering with the damaged item for the last two months. No curtsey to listen the grievance of its customers.