[Resolved]  Royaloak Furniture — defective sofa set has been delivered

Address:	560030
Website:	www.royaloakindia.com

I bought a 3+1 sofa set from royal oak electronic city bangalore but to my shock the delivered 3seater has some manufacturing defect which creates spring noise when you sit in the middle of the sofa. I booked a compliant with customer care and a technician visited my place and they added additional wood frame but still the noise didn't go away. Now they are reluctant in replacement of the defective one and they want the sofa to be taken to their warehouse for checking. Such a unethical company which doesn't care about the customer.