Royaloak Furniture — Delay in delivering the Order Number : [protected]

Address:	Hyderabad, Andhra Pradesh, 500084
Website:	www.royaloakindia.com

Order Number : [protected]
I had ordered online from https://www.royaloakindia.com a " RoyalOak Victor Dining Set with Four Chairs" by making full payment of invoice amount of Rs.14, 900/- on 22 Jan 17. The scheduled delivery date was 03 Feb 17 and assembly of product by 06 Feb 17. How ever till date (13 Feb 17) the product is not delivered. They don't answer calls too. Such unprofessional deviations from scheduled delivery dates puts the customers in panic as online orders are placed considering the availability of customer to receive the delivery at the address on the dates mentioned. Its definitely not the customers' responsibility to track the order or product and run behind the company to get it delivered.

I would like to know why a fake delivery date at the zip code location provided gets displayed on the website if the company cannot meet it. I wouldn't have placed the order if the actual delivery dates are going to be so delayed. Also, I would like to get my order ([protected]) delivered to me without further delay as I'm traveling out in 2 weeks.

I look forward for your intervention.