[Resolved] Royaloak Furniture — delight recliner sofa - product fraudulent | |||
Have purchased delight Recliner sofa 3+2+1, purchased on 17/12/2016 through Koramangala Royal Oak Furniture. First Complaint raised on 10/02/2017 through walking in the showroom and manager promised to send customer care officer but not shown up. Secondly complaint raised through Customer care same link on 20/05/2017 registration number [protected] but again no one truned up both this complaint before the Warranty. After that many that couple time visited the showroom on 10th March 2018 again visited the showroom and then someone Yashier visited my home and given estimate of Rs 27000/- for repair. My request the product delivered was duplicate and not a genuine one. Have paid almost 1.20 lac for the same and I have all the right to claim my refund not change of product. Your customer care officer replied my mail stating the complaint was not before the Warranty to claim the repair. Request to relook on the same before going to consumer court and also avoid me approaching social media. Thanks and regards Andrew Pavithran [protected] Was this information helpful? | |||
May 16, 2018 Complaint marked as Resolved RoyalOak Furniture customer support has been notified about the posted complaint. | |||
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+91 88 8079 8811
+91 80 6454 1032
6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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