[Resolved]  Royaloak Furniture — Didn't cancel my orders and refund not processed. Faking order delivery

Address:	Banasawadi ring road bangalore
Website:	www.royaloakindia.com

I have paid Rs. 54676 on 19th Apr 2021 to buy teak wood cot and fabric sofa. My order nos. ROY00100700 and ROY00100701. Next day i tried to cancel after reading getting transfer from. No option to cancel the order in that website. I mailed customer care and I got a response that order can not be cancelled. I tried to call customer care no more than 20 times but recorded voice message says our executives are busy. I need my refund. How a legal company can say cancellation is not possible? While ordering, company executives pestered me to place an order. Now company says cancellation is not possible. After my continuous complaints, I received a call regarding order cancellation. I am not residing in that address now. On 30th Apr 2021, I received email from company that order has been delivered. I called my previous house owner and verified there is no such order delivered. Company fakes it so that they wont refund me. I need refund of my money. Kindly take action against that company and get my refund back.