[Resolved]  Royaloak Furniture — didn't receive my order roy0039066

I ordered a computer chair from royaloak furniture on 30-may-2020 and my order no is roy0039066. It should be delivered by 03-june-2020. Payment is successful and got message in mobile with order no from royaloak furniture and also got mail regarding order. Till now, i didn't receive my order. I called around 10 times to royaloak customer care but no one is answering the call. I sent mail to [protected]@royaloakindia.com but no response from them. I checked my order on tracking page but getting no order found. I chat with royaloak executives online but no response. It is not at all acceptable. Please refund my money if the product is not available or not able to deliver. Please resolve this issue as soon as possible.
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Sep 26, 2021
Complaint marked as Resolved 
I got my order but not what I ordered. Royal oak asked me to take different item. It's not a good idea. Asking customer to take different item after talking order
RoyalOak Furniture customer support has been notified about the posted complaint.
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