[Resolved]  Royaloak Furniture — Dining Table and Chairs : Dining table ,Chairs damaged No Response from past 15 days.

ROY0066905 : dining table delivered it has full of scratches. Few part were missing to fit chairs. I have been following up with Customer Care What's app number, Customer Care Email id. No one is responding. I raised complaint in this portal also no response. Daily i am sending reminder to WHATS APP number and email no response. September 16 onwards daily i am sending emails no response. Not sure how to make them to read emails and What's app messages. At least they should respond but they are not responding also.

I went to Shop in Hyderabad they told that they are not responsible for online purchases . Not sure when they will come and provide missing parts or replace my dining table.

I already raised in this forum. I am raising another one because at least they will see new messages.
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Sep 28, 2021
Complaint marked as Resolved 
RoyalOak Furniture customer support has been notified about the posted complaint.
Oct 07, 2020
Updated by krishnainugurthy
any update on this request ROY0066905
Oct 23, 2020
Updated by krishnainugurthy
finally they took Dining table back.I am waiting for Credit Note to be generated so that i will buy new one.
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Better to raise complaint in national consumer helpline

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