[Resolved] Royaloak Furniture — Dining table leg broken | |||||
I had bought a Dining Table, Stool and a cot from Royal Oak costing about 80000. within a week i noticed a crack in one of the legs in the Dining Table which alone costed me close to 40000. I raised a complaint and they came and covered it with m seal some kind of paste. After that last week I noticed a another big crack on the same leg. When put a paper I was able to put it from the other end. Raised a complaint with the customer service complaint number 26803. Till date have not got any response. Once they came with the same leg but i asked for a replacement. Now they are telling me that replacement cannot be done. I have been sold a defective product. and not have to live with it all my life. Hard earned money I invested to give my children's some kind of status in life but big magnets like Royal oak keep cheating customers like this. I have not that capable to go to consumer court also. The first week itself I had problem with the Table, stool and cot. Was this information helpful? | |||||
Jul 10, 2017 Complaint marked as Resolved RoyalOak Furniture customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
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Delivery and installation not as committed
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6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043