Royaloak Furniture — dining table set

Address:

FLAT NO 202 BLK IV 3-1-5/RP/4B/202, RAJAPUSHPA PROPERTIES ATTAPUR, NEAR JANAPRIYA UTOPIA, Hyderabad, Andhra Pradesh, 500048

I bought dining table set in attapur store of hyd. The packages were delivered but not complete

Received 2 damaged chairs. They forgot to send the legs of dining table. After follow up, one chair replaced and during fixing, the dining table got damaged by the illiterate and ill trained workmen of the installation team.

Last 20 days, i have been following up. When contacted multiple times over phone, i was told that the call is being recorded and i needed to be polite to get issue resolved or else, they would not bother and will take their own sweet time. The attapur showroom manager was blaming customer service team for making false promises.

They do not even bother acknowledge mails sent to them. I was told by the despatch team manager that he does not get salary from me.. Customer and he doesn't need to respond to me and threatening that i would get bp for arguing with him and no solution will come.

Just set up so many outlets without being able to manage