[Resolved] Royaloak Furniture — Dining table which I bought | |||
I bought dining table Royal oak (Vanasthalipuram branch Hyderabad) on 13 April 2021. After a week I noticed that screws has loosen and alsowood started chipping off on the table. I complained about the same to customer service Royal oak. None replied / responded because of lock down might be. Later I visited branch and complained. A technician has visited and tightened the screws. Also he did acknowledge the issue of chipping on table top and said it is manufacturing defect. Since then till now, I have been desperately following with Royal Oak branch manager regarding the issue, and I see no prompt response. Thrice I visited the branch. Absolutely dumb response. Royal oak complaint cell will not acknowledge. Really frustrated with the service of Royal oak. Poor quality. Highly irresponsible. I am expecting my dining table issue to get resolved ASAP. Was this information helpful? | |||
Nov 6, 2021 Complaint marked as Resolved RoyalOak Furniture customer support has been notified about the posted complaint. | |||
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+91 88 8079 8811
+91 80 6454 1032
6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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