[Resolved]  Royaloak Furniture — do not buy any product from royal oak (fraud)

Address:Bangalore, Karnataka
Website:www.royaloakindia.com

I have ordered a table from royal oak on 16th of dec and i receive delivery 28th, of dec.
After continuous followup carpenter came assemble that on 4th jan 2019.
When he opened the parcel. We can see lots of wooden component are broken.
I have reach out customer care no they told me send a email with photos of broken part.
It been 9 days since i am following up royal oak team.
I am not getting any response from team. When ever i call they will say we are looking into it.
One of the support member told, we don't have option to take product back from my location.
I mean what kind of business model they have, one way traffic they can only deliver,
If product is damage or so they will not show any responsibility.
Worst business model and worst company to buy product. I am not going leave them like that,
I will do whatever required to be done get my money bank. I am in process of reaching out there ceo directly. (Roy0012447)
Was this information helpful?
No (0)
Yes (0)
May 27, 2019
Complaint marked as Resolved 
RoyalOak Furniture customer support has been notified about the posted complaint.
Jan 21, 2019
Updated by Gupta Pankaj Kumar
Till today 21st Jan, i did got anything, apart from broken wood
Its been a month since I have ordered. Team take you customer seriously
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RoyalOak Furniture
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1512
    Pending
    0
    Resolved
    662
    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
    View all RoyalOak Furniture contact information