Royaloak Furniture — Dont waste your money- Horrible Service, Disconnected operations, Management least bothered

Address:

Mysore Road Bangalore 560060

Worst place to buy furniture.
Right from lethargic sales team unwilling to attend customers to damaged and incomplete furniture delivery
Least bothered technicians to assemble furniture, hopeless sales and branch manager.
Their business model is screwed up and fragmanted with multiple parties involved with no sense of ownership.
We ordered a bunk bed on 16th August
Warehouse team delivered broken wooden piece and incomplete screws and other joint sets.
Team took two weeks to deliver the broken piece again with incomplete tools and screws.
When questioned each one of the employees at service shrug responsibilities claiming its not part of their job.
Branch manager happily clueless even after multiple complains.
Been more than a week neither they are picking up the product nor returning our 22, 500 INR.
Pathetic service.
The owner is blissfully busy in his own world placing an irresponsible customer care service for customers to deal with.
Crappy business execution despite so many complaints against Royal Oak esp Mysore road branch.
Shame!