Royaloak Furniture — Fake commitment pathetic behaviour

Address:

Samrudi, A3/A4, Mira Bhayander Rd, Hatkesh Udhog Nagar, Mira Road, Mumbai, Maharashtra 401107 Address

I am mr Pratik bhatt from mira road pin code 401107 I ah e visited one of your branch in location mira road I have selected the Turkish Italian fabric sofa the cost was Rs70000 and they are giving 20 % discount at diwali time but due to some reason I am available on that time but yesterday one of the employee name Mahesh he called and also message me that sir the sofa which you were looking was in 40 % discount that Turkish Italian fabric sofa I said seriously I am coming for payment he told me that yes soo today I visited branch I and asked him let me check the sofa I check the sofa it was alright I said why this much discount he said it's and last product that's why I come with my family that I am booking the previous decided sofa but at the time of billing his boss Sanjeev said sory we are unable for this product to give 40% discount it was mistake by Mahesh so said is this joke I have come here to book even mahesh confirm me the same sofa discount in the store but this kind of pathetic service I was not expecting from royal Oak brand now It was insulting for me that I have come with my family and they have disappointed me for all this thing . Please find the below attachment