Royaloak Furniture — faulty product and royal oak not responding

Address:

Banaswadi

We have purchased a king size cot and a mattress from royal oak bangak. It has been close to 15 days now that the product is delivered. The mattress has unusual bulges in a few places which is uncomfortable to sleep and we are having backaches. The mattress is of royal oak itself and the cot is already making sounds on simple roll on the it. We have complained to them and called and informed. Only the technician arrives and does nothing till date. All the royal oak numbers either disconnect our call or never answer. Please think twice if you really want to buy from these guys amd they take the money upfront which leaves you completely bound by their terms and conditions. Please think twice its like giving money and buying a headache rather than furniture