[Resolved] Royaloak Furniture — fungus all over tv unit bought 2 month back

Sneha275

from Ramapuram, Andhra Pradesh

Address:	560037
Website:	www.royaloakindia.com

I bought a tv unit from royaloak bengaluru on 30th june. After a month of buying i saw the tv unit was covered with fungus.. I filed a complaint with royaloak customer care, the technician came and cleaned the furniture four times with some chemical but the problem is not resolved.

Now whenever i call customer care they never pick my calls. And if i go to thr store to file a complaint the manager goes and hides away.

I want a permanent solution for the problem. If the company cannot provide permanent solution they must replace or exchange the product as it is their fault that they have used poor quality wood.

+1 photos

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Jan 22, 2018

Complaint marked as Resolved

RoyalOak Furniture customer support has been notified about the posted complaint.

Dec 26, 2017

Updated by Sneha275 The issue has not been resolved. I have not even been contacted by Royaloak.

When I visited the store on 24th dec, 2017 they clearly denied providing any solution and when I warned them that I will file a complaint against them they said they do not care.

Dec 26, 2017

Updated by Sneha275 Instead of contacting me they do not even answer the calls seeing my number.
Pathetic service.
My contact number registered with Royaloak is [protected]