Royaloak Furniture — furniture not delivered

Address:

Bangalore, Karnataka

Sir,
I have purchased a lot of furniture, 5 beds, 6 wardrobes, 5 lcd stands, 1 sofa set, 2 sofas, 2 cofee tables from royaloak banaswadi showroom. 3 items from these ordered on 17.05.18, are still undelievered. We have made full payment of these 3 items in cash. Its been more than one month since this order is placed. Despite of making several calls to the showroom i get no satisfactory response. It is very humiliating for me to call them daily. And those people don't care. The furniture they installed already is so badly assembled. 2 of handles of almirah have come out. Glass slab of dresser have also been fallen. I have not seen such an irresponsible attitude anywhere. They are not at all bothered for customer satisfaction while they have received full payment. I regret now to purchase the furniture from royaloak.