[Resolved]  Royaloak Furniture — Hanoi Vietnam king bed

Address:Royaloak furniture, attapur branch, pillnr number 160, pv r expressway, hyderabad -500048

Hi,

I had ordered for a HanoiVietnam Wooden King Bed which got delivered on 3rd november 2020. The installation was done by your installation team ( phone number - [protected]) and on 4th November 2020. During which they realised one of the brackets ( image attached) for fixing wooden beams on the metal frame is missing. The installation guys said they will ask the store for one bracket and get back and fix it. It's been more than 10 days now and I request you send someone to give the correct bracket and fix the bed before any damage happens. Looking for a prompt response.

Have also sent the picture to the Attapur sales person on whatsapp for reference. Please look into on priority .

NOTE : Attached bill invoice for the purchase

Thank you
Akshita Akki /Dulip Kumar
Hyderabad
Product bought at Attapur, Hyderabad Branch.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 30, 2021
Complaint marked as Resolved 
RoyalOak Furniture customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RoyalOak Furniture
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1512
    Pending
    0
    Resolved
    662
    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
    View all RoyalOak Furniture contact information