[Resolved]  Royaloak Furniture — I am complaint about delay in delivery

Address:Bangalore, Karnataka
Website:www.royaloakindia.com

I purchased sofa, tv table and wardrobe by the royal oak online website, my purchase order no. Roy004500, they mentioned delivery data in the order confirmation mail as given below

"hi karuppannan senthil kumar,
Order successfully placed.
Your order will be expected[protected]
We are pleased to confirm your order no roy004500
Thank you for shopping with royaloak

Phone no : [protected],
Shipped date :[protected],
Delivery date :[protected],
Install date :[protected],
Coupon : no

So far i have not yet received my ordered items, i called customer care number, there are not properly informed date of delivery, yesterday one guy from royal oak facebook team mentioned my items delivered by next week. But not mentioned data of delivery. Can you please update my delivery data to my mobile number or my mail id.
One bad thing is that i am keeping on sending mail but no response.
Can you take steps to deliver my order items
+1 photos
Was this information helpful?
No (0)
Yes (1)
Oct 16, 2021
Complaint marked as Resolved 
resolved
RoyalOak Furniture customer support has been notified about the posted complaint.
May 14, 2018
Updated by senthil kumar97
Hi, RoyalOak team,
As you mentioned over the phone, delivery on 14th of may, so far, I did not receive any information regarding delivery, can you check and let me call my mobile number [protected], or [protected].
senthil
Oct 03, 2021
Updated by senthil kumar97
complaint resolved and repayment received successful,
Complaint comments 

Comments

Yesterday, while sitting on 3S sofa, left side broke down all of a sudden and touched the ground floor. Although only 1 person was sitting on it.
please immediately depute your service engineer for the necessary inspection & repair.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RoyalOak Furniture
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1512
    Pending
    0
    Resolved
    662
    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
    View all RoyalOak Furniture contact information