Royaloak Furniture — Incomplete delivery of product order no DRDBG/22-23/1842 dtd 12 Feb

Address:

Beltola Chariali,Basistha ,Guwahati Assam

I had purchased a kingsize bed on 12/02/2023 from Guwahati outlet.But the product on fitting was short of several parts.On contacting with the sales person Mr Krishna Koirala, he was not helpful.As I had to leave Guwahati the very next day to my workplace 360 kms away, the job remained incomplete.I am ashtonished to see this sort o[censored]nprofessional action from a reputed company like yours.As I am a doctor & I donot have free time, kindly help me in the following manners
1.Guwahati store should ensure the availability of missing parts
2.Ensure completion of the job in my suitable date & time.Being engaged in Government job we need to take leave with prior intimation.
Kindly help me to resolve this issue or otherwise arrange to refund my payment & return your product...Dr Tapas Kr Das [protected]