Royaloak Furniture — installation of furniture is pending even after 20 days of delivery of products

Address:Bangalore, Karnataka
Website:www.royaloakindia.com

Hi,
I ordered products online from ROYALOAK on 13th of July, 2018 after getting confirmation from the Customer support team that they will deliver products to my location(PIN : 829206).
Products were delivered to my location on 28th of July.
Since then I have been chasing different people of the company to get the products installed but not getting any response from them.

I have tried calling people in Bangalore, Kolkata, Ranchi based on details(Contact number) provided by ROYALOAK support team. But all of them are making excuses and not completing the installation. I tried calling the RoyalOAK Online support team several times at [protected](Maria) & [protected](Jaiprakash), but they don't pick up the phone and even if they respond once in a week, they give detail of a new person to contact which again goes in vain.
I have tried sending mails as well but that also didn't help.

I am attaching invoice details in the complain.
Please let me know if you need any other documents.

Hoping a fast resolution to my problem!
Thanks,
Raushan
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    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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