[Resolved] Royaloak Furniture — King size cot

Amarnath BVB

Oct 31, 2021

Address:

31021, Tata new Havens, Huskur road, Dasanapura hobli

Purchased king size cot worth 32000 months before. There was unnecessary delay in delivery and assembly.
The product has many assembly units, makes it difficult to move and reassemble.
There is a plate near head side which is not fixed and slides both right and left creating nuisance everything.
In addition this free plate slides down blocking the functioning of hydraulics.
Not a useful product and design

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Nov 6, 2021

Complaint marked as Resolved

The technical people have put some nails below the head board which I believe is temporary solution problem lies in design. Anyways thanks to royal oak for addressing the issue I received a call from royaloak and miss deepa from royaloak was handling the issue. Service and customer care from royal oak is fine like mentioned above it is the design . Putting nails is layman solution i think.

RoyalOak Furniture customer support has been notified about the posted complaint.