[Resolved]  Royaloak Furniture — low quality product, service people no timely response

Address:

560077

Very poor quality, With gently used the sofa started to peal off Like piece of plastic tape. Not worth the price. I am still ok with it and started triggering email to the support team for a paid service too. They took about 40 days (and still counting...) to analyse the pictures I have shared to give me estimates. Meanwhile some the call center person shared my contact details to 3rd party vendor to get it my repair done with some different material, which aI did not accept for. Except in the name there name and price there is no Royalty. High recommend not to trust this Brand not with respect to there price but for there irresponsible service for the price we pay for there product.