Royaloak Furniture — More than 100 days - no refund for failing to supply

Address:	Bangalore, Karnataka, 440013
Website:	www.royaloakindia.com

I made an online purchase of tv stand (Model name – royal oak moscow tv stand with honey brown finish) on 31st march 2017, from the website of royal oak furniture (www.royaloakindia.com). full payment of rs.6500/- was paid by credit card at the time of booking and the receipt/confirmation of my order was received by return mail from the company having order ref no. [protected] dated 31.03.2017, with estimated date of delivery 2-3 weeks from the booking date. For more than 50 days (Till 3rd week of may) they kept on requesting for more time for delivery and finally on 24th may they sent a mail confirming their inability to supply the order and assured refund with in 9-14 working days i. E. By 1st week of june i should have recd the refund. Sorry to inform you that till date i did not receive any refund but got excuse mail from the customer care of gateway problem/over load problem etc.