Royaloak Furniture — my order reference roy004105 dated 5th april 2018

Address:Bangalore, Karnataka
Website:www.royaloakindia.com

Mr. Vijai Subramaniam, My order as above is yet to be delivered after more than a month. Dealing with your online team Mr. Romit and his senior Mr. Jayaprakash has been a nightmare. They do not have the basic professional courtesy to answer a message or their phones. I have no words to express my utter disgust and extreme frustration with your organisation and the team you have put there. Vijai, do you even realise that you have a single star review status on Mouthshut.com from 240 reviews? It’s rather unfortunate that I did not see this before I ordered a product from Royal Oak.
Dear All who read this, don’t touch these guys with even a barge pole...most irresponsible bunch of people. Truly unbelievable how an organisation can survive this way!!!
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RoyalOak Furniture customer support has been notified about the posted complaint.
May 21, 2018
Updated by Preetir
No delivery as on date! The two are going in circles with nothing really happening. They gave me a number of a dealer in Coimbatore which is 190kms from here. The dealer called me up and when I gave him the details, he had no idea that the delivery was for Kodaikanal. Utter Chaos!!! How are these guys surviving I wonder! I have to their head office and get myself a refund which as a matter of fact is a concern as well.
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Comments

I had booked a wardrobe in feb order no. ROY003175 ONLINE and payment has been made i haven't received the wardrobe yet nor any communication about its arrival. This company seems to be fraud company kindly let me know how to take it up
Preetir's [Complaint's author] reply, May 21, 2018
Animesh, that's really a long time. Not sure where you are based but I suggest you try and make a visit to their head office in Banaswadi

6th Floor, 15/1, Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
The complaint is not resolved neither i got the product nor i received my money back they are fake people and lie very much.

I left bangalore 3 years back and the resolution offered is i have to go to their bangalore head office.

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