Royaloak Furniture — My product is not yet delivered ,

My name is Logesh my order num is[protected]
My delivery date is nov 2 2022 but it not delivered there is no response from customer care if we ask for delivery date they keep on fleeting my time i paid my amount and waiting for a while. We belive it is a gud company for furniture but there is bad opinion created by you soo we wont refer anyone to buy furniture in this shop if it repeats ..please reply and do my need at earliest