Royaloak Furniture — Naples Italian leather recliner

Address:

Mysore Road

I purchased recliner 2 + 3 sofa in January 2021. Its only 6 months old. Its skin has already started peeling. I was promised a genuine leather sofa. Even a good quality letherite cannot peel in such a short span. I feel really cheated. 2 nappies sofa 1s beige came along with it. One leg of the sofa is already broken. It is made of some cheap quality wood. There are no children in the house. Furnitures are hardly used. How a so called reputed ROYALOAK can cheat people like this. Even after repeated call no help from your sales team. Mostly they don't pick the call. My customer code is RMS318564. I am JYOTHI E T. Payment date 16.1.21. Customer Ref no. 1122. Branch . MSR.
I want an immediate replacement of furniture or refund of money. Else I will be forced to take legal action against the company. Get back to me immediately and sought out the matters