Royaloak Furniture — Niva sofa damaged within an week on first sitting.

Address:

Unit number: 18041, Sobha Dream Aceres, Balagere panthur road, Bangalore 560087

Niva sofa purchased, installed on last week only.
Not used initially because some house work was going on and was busy in different tasks.
At this weekend I check all springs came out which damaging below lounge part of sofa.
Horrible experience, scared to keep or replace the sofa because of its inadiquate performance.
Please please return it back.
I will be highly obliged if you grant the return, because I found pathetic review at every where over online on Royal oak.
Seeking your response asap.

Thank you,
Regards,
Palash.
[protected].
Invoice number: [protected]