Royaloak Furniture — No Communication on delivery of products though amount paid in full along with invoice details

Royaloak Furniture — No Communication on delivery of products though amount paid in full along with invoice details

O Ongmu Dukpa Oct 5, 2021 This thread was updated on Oct 5, 2021

Order was booked 15 days ago and schedule delivery date was on first week of october, 2020 but still there is no communication from their end. Sent mail to online help as well as contacted via chat even whatsapp is not responding about the status of the shipment. Order#ROY0069712. Kindly check if shipment cannot be delivered then please refund my money Was this information helpful? No (0) Yes (0)
RoyalOak Furniture customer support has been notified about the posted complaint.
2 Comments	Share
Submit Close

Related RoyalOak Furniture reviews

View all 1512 RoyalOak Furniture Reviews

Comments

Ongmu Dukpa

Sending reminder mail via chat and whatsapp and even chat via zendesk no one knows about the order. They are telling to contact customer care via email and whatsapp but there is no proper response.ki ndly revert

Ongmud

Oct 5, 2021

Issue got resolved after several follow up. Received refund after 3 months of follow up.
Please make sure to order heavy furniture from nearby royal oak than ordering online. It will take lot of time for follow up and receiving items