Royaloak Furniture — no customer support and no delivery from royal oak

Address:

No.15/1, 6th Floor, Outer Ring Road, Banaswadi, Dodda Banaswadi, Bangalore - 560043, Opposite ASR Conventional Hall

I have been facing issues with royaloak, the way they treat and respond to their customer is pathetic. Below are the complete details

I have ordered "royaloak amber computer table - 1.2m" on april 9th. I sent multiple emails to get status on these dates may 15, 16, 18, 19, 20, 21 along with 100's of phone calls to customer service. All these emails and calls did not help.

So on may 21st, i sent an email to cancel the order. As i no longer need the product and mainly i don't want to continue my customer relation with royaloak. No response to my email. So again i started sending emails to get status on order cancellation on these dates may 21, 24, 28, 29, 30, 31, june 1, 5 along with 100's of calls. Same situation repeated, no one responded.

Despite of all these email and calls to get status on order delivery and cancellation, i used to get ivr calls and logistic team calls to deliver the order, but they never delivered.

Finally decided to cancel the order and updated same multiple times to the logistics and customer service teams. Nothing happened, still getting ivr delivery calls

Need help to stop these kind of poor/pathetic/irresponsible/con stores to play with customers.