Royaloak Furniture — No refund or delivery

Address:

https://www.royaloakindia.com

I have ordered an office chair from royal oak online store on 2/05/2020. They have promised me to deliver this product within 72 hours (By phone and website also says 72 hour delivery). They also assured me that covid19 situation will stop them from delivering in time. I have contacted them for multiple times but received not proper response. I have sent emails to their customer id countless times. They are not ready to deliver the product or refund the money. I am in complete dark about the product. I needed this product urgently for medical reason but now it has been more than a month. I think their online website is a scam (https://www.royaloakindia.com), no one should buy anything from this website.