[Resolved] Royaloak Furniture — no response for more than 45 days after placing order
K
kvsj
Address:
https://www.royaloakindia.com/
I ordered computer table in july 2020 using online portal https://www.royaloakindia.com/ and order is to be delivered on july 28th and till date there is no progress in the order, its says payment successful and order received. After repeated calls to customer care and whatsapp chat i was lucky to talk to a customer care executive who said they will deliver by aug 24, but again they missed the date, so still trying to connect with them repeatedly via customer care number and whatsapp chat but still no response.
Was this information helpful?
No (0)
Yes (0)
Oct 8, 2020
Complaint marked as Resolved
After complaining here, i got my product delivered and installed in a week.
RoyalOak Furniture customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment