[Resolved]  Royaloak Furniture — no update on product delivery

I placed an online order (Number roy0033913) of table to royaloak india on 11th may 2020. I paid also full amount (Inr 2640) through credit card while placing the order. It was mentioned on their website and also on order receipt that delivery of goods in bangalore is within 72 hrs. However, 15 days passed but product is still not delivered. I tried to reach them thorough customer care mail, over chat, customer care contact number, but there is no response at all. When you ask the person doing chat that what is status of my order, he simply stops responding.
I tried all possible ways to get the status of the order and it's delivery but nothing is worked so far. Finally decided to come on this site and check whether i can get support here to get either my order delivered or refund at the earliest.