Royaloak Furniture — Non Refund of my advance payment on online booking and misbehaviour

Subhalaxmi Subudhi

from Bhubaneshwar, Odisha

Address:	Khordha, Odisha, 751018
Website:	www.royaloakindia.com

On Jun 6, 2017 15:46, "RoyalOak India" wrote:
Dear Mr. Subhrajyotsna,

We sincerely apologize for the inconvenience caused against order ref [protected] we request you to treat this incident as an exception as we constantly strive to provide the best of service for our valued customers.

We understand your concern, however the cancellation process was delayed from manufacturer, hence the order was cancelled on 05-June-2017.

Further, refund of Rs.4990/- shall reflect in your account on or before 21-June-2017. We humbly request you to coordinate with us on this regard and we truly appreciate your cooperation.

For further queries, you may contact us at[protected] /[protected], we would be glad to assist you. We are open on Public Holidays and available between 10 am to 07 pm.

We look forward to enrich your online shopping experience.

Thanks & Regards,

Santhosh Kumar
Escalation Desk
www.royaloakindia.com

AFTER THIS THEY ARE NOT PICKING UP MY CALLS AND IF SOMEONE PICKS UP BY MISTAKE THEN THEY EITHER SAYS ITS A WRONG NUMBER OR MISBEHAVE.
PLEASE HELP IN REFUND OF MY RS. 4990 AS THIS IS MY HARD EARNED MONEY AND NOT FROM CHEATING PEOPLE LIKE ROYAL OAK

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RoyalOak Furniture customer support has been notified about the posted complaint.

Jul 01, 2017

Updated by Subhalaxmi Subudhi NON REFUND OF ONLINE ORDER AMOUNT OF RS. 4990 AGAINST A GLASS TOP CENTRE TABLE AND NOW THEY ARE NOT RECEIVING ANY CALL AND IF SOME ONE RECEIVES THEY THE REPLY IS WRONG NUMBER OR ELSE THEY MISBEHAVE.