[Resolved]  Royaloak Furniture — Not refunding money which was swiped by my card because of royal oak bannerghatta road team

Address:

Bangalore, Karnataka, 560062

Hi team,

Complaining this after 2 weeks actually as was waiting for them to refund my money.
I have selected a laptop stand on 13th august which was invoiced to me for inr 1235 (tin no. [protected])

After the payment was done then they informed me that they have billed by mistake for some other product and i need to pay the delta amount of 665 again which i did not agreed and asked for a refund.

The team informed that they cannot give me a cash refund and will refund in my account by tuesday 16th aug 2016. nothing have been done on it and i have been in constant touch of the contact given roopesh. the next deal line given by roopesh's manager was on or before today 24th august 2016 but till now no updates.

Everytime i call then i get the answer they will get back to me and i have been spending my mobile bill to keep following up on this.

I am suffering for no mistake of mine and an denied of my own money as your sales team defaulted.

I am sick and tried of doing this constant followup without any results and am feeling to be cheated by your team.

Regards,
Sujoy