[Resolved] Royaloak Furniture — nylon mesh chair

Sudheer1984

Address:

RoyalOak India Furniture

Hi team,

I had placed the order online on 17 august, with a delivery date of 21st august order id - roy0061001. I have called and enquired each and evry single day with the customer care who are not even aware of any updated and keep telling this is under process. Even the order tracking status is showing the same from the day of order. Evrytime i write an email to customer care they keep telling i will get call back in 24hrs which i have never got yet. I made a mistake by paying the product prepaid and now i am suffering, due to this pandemic situation, i am unable to visit the showroom also. Please help to get the product / at least get the money back which will help to keep my family running.

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Oct 21, 2021

Complaint marked as Resolved

They didnt do anything after repeatedly calling they gave the money back after 2-3 months of struggle

RoyalOak Furniture customer support has been notified about the posted complaint.

Aug 30, 2020

Updated by Sudheer1984 No response from the Royal oak Team, at least they should have acknowledged on the order worst customer service whenever you call or chat they will say usual Dialogue " we will arrange a call back in 24Hrs " not sure if there clock/ watch is working, how can we take this forward as i have blocked my money for no reason, and this Pandemic situation is worst exp. please help