Royaloak Furniture — Office chair noise in spring

Address:

CTS No. 1303/A1, Plot No. 2, Ganesh Marg Cross No. 3, Goaves, Hindwadi Belagavi 590011. Contact No. 9448143723

I am a chartered Accountant. I have purchased office chair in January 2021 from your Belagavi (Karnataka) show room. The said office executive chair spring has irritating noice. I had lodged complaint regarding the same in february, 2021. Your technician came and seen the chair, but resolved the issue. Then I contacted your dealer in Belagavi repetately but no solution provided. Thereafter due to lockdown the same could not be followed. The irritating noice still persists.

Will you be providing the solution...