[Resolved] Royaloak Furniture — Online order cancelled because stock not available, but refund pending more than 1 monthmore than | |||
I purchased online in royaloak and order id is ROY0071814. Initially they didn't deliver product as promised within week and no updates also on order. After delivery due date crossed, Somehow I am able to reach one of customer care and they tols stock is not available. Requested to cancel the order and process refund. To cancel order they took another 1-2 weeks and told me refund will be initiated. It is more than a month and still refund is not done. And their customer service is very bad. Phone call will tell contach whatsapp +[protected], but no once respond on this number. Send email 100 time to their Customercare, online, EMS, but no one responding. Was this information helpful? | |||
Oct 9, 2021 Complaint marked as Resolved The issue resolved after lot of follow up with Royal Oak directly. Raising complaints in this forum didn't help me. RoyalOak Furniture customer support has been notified about the posted complaint. | |||
Add a Comment | |||
44%
Complaints
1512
Pending
0
Resolved
662
+91 88 8079 8811
+91 80 6454 1032
6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
Post your Comment