Royaloak Furniture — online order completely messed up - pathetic customer service

Website:www.royaloakindia.com

Order - 004167

Royal Oak = Day light robbery ! I placed an online order on 7th Apr for a coat stand and the confirmation mail stated the product will be delivered on 11th. The customer service is totally non responsive and irresponsible. They kept stating that I have to reach out to the online team - all mobile numbers and none of the calls get picked. No responses to e-mail as well. Frustrated I sent a mail to cancel the order which has been promptly done but the money has not been refunded

I plan to lodge an FIR and lodge a case with the consumer court if not resolved in 48 hrs
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    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
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