Royaloak Furniture — Order Id ROY0035865 not received after 10 days

I have ordered table and chair combo. It's more than 10 days now. Even sent mail checking for status. No response from your team. This is biggest disappointment from royaloak. Its very irritating that after taking money you guys are doing like this.

Delivery was supposed to be within 72 hours as per your estimation. And its more than 10 days now.

I can understand there might be delay in delivery because of covid. But not this much when many other vendors are able to deliver. Moreover royaloak promised delivery within 72hours. And i believe that i have rights to know details of order after taking money for same from me. Horrible company. Shame on royaloak.

Order id: roy0035865