[Resolved]  Royaloak Furniture — Order no. SQ[protected] : Unboxed and Damaged product delivered

Address:

Varthur Area

Dear Royaloak Team,

This is to inform you that i have booked a leather sofa set of Rs. 150, 000 at your sarjapur store and they confirmed to deliver a box packed piece at the time of booking as i have paid for a new product not a used damaged one.

But i am very much shocked to see that you guys have delivered a used and damaged product at my home today and once i denied taking the delivery they just kept in the door and ran away …

Is that professionalism and the way you are running your company ?

Immediately i called up sarjapur store manager Mr. Surender and informed that i am not going to accept this and need my money back…he asked me to keep it for the time being and he will return the money.

Guys, the way you have shown your unprofessionalism today. I am not going to deal with you guys in future and I am going to socialize my experience with others also so that others should be aware while climbing the stairs of your store.

Also one recliner is missing and not delivered yet…

Please take this damaged product back and refund my money asap.