[Resolved] Royaloak Furniture — Order not delivered

[Resolved] Royaloak Furniture — Order not delivered

S Suhaja Tbn

Ordered royaloak finely fabric sofa set 3+1+1, finely fabric three seater sofa 1 ordered on 22/03/2020. The promised delivery date was 25/03/2020. But the delivery is still pending. They doesn't pick my calls and give any reply for my requests and messages. They are not accepting my request for cancellation and refund also. They are not responding my mails. Was this information helpful? No (0) Yes (0)
Sep 26, 2021 Complaint marked as Resolved Resolved RoyalOak Furniture customer support has been notified about the posted complaint. May 22, 2020 Updated by Suhaja Tbn I have not yet received any updates from Royaloak. I already send request for cancellation and refund but they does not reply my mails. May 27, 2020 Updated by Suhaja Tbn Order number ROY0031964 finely fabric sofa set 3+1+1 delivered on 25/05/2020 and installation completed but the order number ROY0031965 finely fabric 3 seater sofa is still pending. If the delivery is not possible or item is out of stock please cancel my order and refund the amount to my source account. Order no:ROY0031965 Ordered on :22/03/2020 Amount:12500/- Please refund the amount as soon as possible
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