[Resolved]  Royaloak Furniture — Order Number - ROY0050974 - No response from customer care

Hi,
Regarding the order number - ROY0050974 which was placed on 13 July 2020. I am continually trying to contact customer care asking for change in product. After so many tries, when I spoke to Mr. Ashok the manager responsible for online order in Bangalore., he promised he will look into the issue. But again, he didn't turn up. Royal Oak customer service is the worst service I have ever come across.

Thanks,
Deepan
Was this information helpful?
No (0)
Yes (1)
Sep 24, 2021
Complaint marked as Resolved 
The issue is resolved after multiple esclations.
RoyalOak Furniture customer support has been notified about the posted complaint.
Sep 18, 2021
Updated by Deepan Chakravarthy R
The complaint was resolved after multiple escalations
Thanks,
Deepan
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RoyalOak Furniture
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1513
    Pending
    0
    Resolved
    662
    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
    View all RoyalOak Furniture contact information