Royaloak Furniture — Ordered online. Product Never delivered. Money never returned.

Address:

Bangalore

I came across a situation of complete forgery from very reputed RoyalOak. Whose offline stores warned us for online delivery.
Date of order: 3rd May 2020
Order Number: ROY0032804
Incident: I was contacted for my phone number after which no one contacted / delivered order. I kept following back on Twitter/ FB/ Whatsapp/ Phone/ Email / customer care/ online team / ems team. But no one responded.
I started asking for refunf after 22nd May and my mails were still unanswered.

I sent emails to
Customercare,
EMS,
online

And I got resonse from
Jacquelin (Customer Care Team)
Ph - +[protected]
Bangalore-560043
Mail id - [protected]@royaloakindia.com

Which was just asking the online team to look into the issue. But no one ever respond to that email thread. Neither Jacquelin not anybody else.